F.A.Q.'s

When will my order ship?

All orders will ship between the 1st and 15th of the month. Orders places after the 15th will begin shipping the following month. 

When will I be billed for my Smooch Bag?

All Smooch Bag subscriptions will be billed on the 1st of the month. 

How do I cancel my subscription?

Email us at info@lipsticklovercosmetics.com and let us know whether you would like to cancel or skip a month.  

I don't want to subscribe, can I just order one smooch bag?

All of our products are sold as monthly subscriptions. They can be cancelled at anytime by sending an email to info@lipsticklover.com.  If you just want one shipment, you can subscribe and then cancel. You will only receive your first shipment.

Refunds/ Returns 

All sales are FINAL. 

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact the carrier immediately to file a claim. Lipstick Lover Cosmetics does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.